Policies

At The Stationery Suite, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we offer the following return and refund policy:

• Eligibility for Return: Items may be returned within 10 days of the order delivery date for store credit or a refund.
• Condition of Return: Items must be unused, unopened, and in their original packaging to be eligible for a full refund. Items that have been removed from the packaging but are unused may be eligible for store credit.
• Shipping Fees: Customers are responsible for covering any return shipping fees.
• Non-Returnable Items: Digital downloads are non-returnable and non-refundable.
• Ineligible for Return: Any items that have been used, altered, or are not in their original condition are ineligible for a refund or store credit.
• Discretion: All returns are accepted at the discretion of The Stationery Suite.
• Damaged/Lost in Transit: We cannot assume responsibility for loss, theft, or damage during transit. However, we value your satisfaction and will offer alternative solutions within 5 days after delivery if such issues occur. Please contact us at support@thestationerysuite.com for assistance.
• Processing Refunds: Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment.

• Price Adjustments: Purchases are not eligible for price adjustments.